Although our showroom will be closed, we will still be operating online whilst following government social distancing guidelines, orders can be still be placed online or over the phone on 01483 271236 – the following is still available:

Delivery to your front door with no contact

All EXISTING ORDERS will still be processed as agreed on date of order – we will be in touch when orders are ready. Any questions please feel free to send us an email and we will endeavour to response as soon as possible.

Thank you for your understanding and let’s all get through the next lock down as safely and sensibly as possible – stay safe!

If you live near our Showroom in Cranleigh and don’t need to spend over our free delivery thresholds which are £500 for some ranges of readymade furniture; you can Click & Collect from Cranleigh at any time from 9am-5:30pm Mon-Sat or on Sunday 10am-4pm and save yourself any delivery costs. Normal lead times from time of order still apply.

Standard Delivery

  • Delivery time for ready-made furniture is usually 7-10 working days from time of order for most items but can be 4-6 weeks for some items – please call our showroom for more information 01483 271 236.

  • Free Delivery is offered on all orders over £500, except in Scotland where there is a £25 surcharge and Northern Ireland & Isle of Wight where there is a £50 surcharge.

  • All orders not benefiting from “Free Delivery” and are under £500 will involve a delivery charge of £50, except in Scotland where there will be a £75 charge and Northern Ireland & Isle of Wight, where the charge will be £100.

  • Please note that we do not deliver to Orkney, Shetland Isles, Western Isles.

  • All packaging is removed if necessary, and delivery crews wear overshoes and white gloves if appropriate.

  • Non storage beds and wardrobes require assembly which our delivery team will take care of if the delivery is within 25 miles from our showroom, all furniture will be taken to a room of choice, unpacked and all packaging taken away.

  • There will be an additional cost of £50 if you purchase a storage bed frame and would like it assembled by our delivery team, this only applies if the delivery is within 25 miles from our showroom.

  • Delivery further than 25 miles from our showroom will require the customer to assemble any beds and wardrobes.

  • The lead time on Terence Conran sofas is 6-10 weeks time.

  • IMPORTANT Delivery Information: All our furniture is very well packed prior to delivery. Customers are asked to check the integrity of the packing prior to signing for receipt, if the packaging is seen to be breached, this should be photographed in the company of the carrier. If assembly is required, when unpacking, each part should be checked for damage prior to assembly, as replacements due to damage in transit cannot be agreed after the furniture has been assembled.Where tables are involved and legs or pedestals need to be fitted, care should be taken and a protective floor covering should be laid down, before the table is placed top down on the floor, this to ensure no scratching to the table top takes place.

Home Assembly Ranges

Our home assembly ranges will display that assembly will be required in the product description.

  • For items marked with “Home Assembly”, delivery lead times are usually within 3-5 working days on receipt of order.

  • For items marked with “Free Delivery”, delivery lead times are usually within 7-10 working days on receipt of order.

  • Free Delivery on all orders except in Northern Ireland, where there will be a surcharge of £50 and Isle of Wight, where there will be a surcharge of £20.

  • There is a new surcharge in London due to congestion charges which is £10 per order on postcodes E, EC, N, NW, SE, SW, W & WC.

  • For further information, please read our terms and conditions.

FOR FURTHER INFORMATION

Please read our terms and conditions.